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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Soyoung Yang

May 18, 2026

5  out of  5
rating by Soyoung Yang
"We moved to Minnesota three years ago, and Jenny made the whole process easy and stress-free. She provided us with a great and accurate quote, and we’ve been with her ever since. She always replies quickly and is consistently helpful and reliable. Thank you, Jenny!"
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David Jenkins

May 18, 2026

5  out of  5
rating by David Jenkins
"Jenny quickly got coverage straightened out on our new car purchase with no fuss or strain. Thank you!"
We responded:
"I am disappointed I missed you while you were in the agency!! Thank you for your kind words and I am thrilled to hear your review with Dan was so beneficial and left you feeling happy. Dan is truly dedicated to providing excellent service. If you have any further questions or need assistance, don’t hesitate to reach out. We appreciate your trust in us! Amy"
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Bret Fynewever

May 18, 2026

5  out of  5
rating by Bret Fynewever
"Amy and her team are attentive, professional, and proactive. I highly recommend working with them!"
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james kittelson

May 15, 2026

5  out of  5
rating by james kittelson
"Awesome customer service! Will be with this agency for a long time."
We responded:
"Thank you for the review James, we hope to earn your business for a long time too! Amy"
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ski fast

May 15, 2026

5  out of  5
rating by ski fast
"Michael was very thorough with explaining all of our options and made it very easy to decide which insurance plan to use"
We responded:
"Thank you so much for your kind words! We’re glad Michael took the time to walk through your options carefully and make the decision process easier. Insurance choices can feel overwhelming, so it means a lot to hear that you felt informed and supported. We truly appreciate your trust in our office. Amy & Team"
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Scott Kissell

May 14, 2026

5  out of  5
rating by Scott Kissell
"Have worked hard on transferring and starting an inheritance investment account."
We responded:
"Hello Scott! Thank you for the thoughtful review. We know transferring and setting up an investment account can involve a lot of moving parts, so we’re happy we could help make that process smoother for you. We appreciate the opportunity to work with you and are grateful for your trust. Amy, Jenny & Team"
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tina lange

May 14, 2026

5  out of  5
rating by tina lange
"Micheal H was great to work with and was able to save me thousands of dollars by switching to State Farm."
We responded:
"Welcome to my agency and State Farm Tina! We appreciate you considering us and look forward to many years of working with you. Would like to put a face to the name. If in the area please stop by so I can introduce myself to you - Amy"
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Tony Kabage

May 14, 2026

5  out of  5
rating by Tony Kabage
"I worked with Michael and he was fantastic to work alongside! He was always prompt and clear and made insurance process stress free! Highly recommend this team at State Farm!"
We responded:
"Tony, thank you for taking the time to leave such a great review. We’re so happy to hear Michael made the insurance process clear, prompt, and stress-free for you. That’s exactly the experience we want every customer to have. We truly appreciate the recommendation and look forward to being here whenever you need us. Amy"
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Michael LeGare

May 13, 2026

5  out of  5
rating by Michael LeGare
"I have been a State Farm customer for 40 years with the last 20 being serviced by Amy's office. Coverage and claim service has always been timely and friendly!"
We responded:
"Michael, your loyalty means so much to us. Thank you for trusting State Farm for 40 years and our office for the past 20. We’re honored to have had the opportunity to help with your coverage and claims over the years, and we truly appreciate your continued confidence in our team. Amy Wakem - State Farm Agent"
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Margaret Alvarez

May 13, 2026

5  out of  5
rating by Margaret Alvarez
"We work with Michael H at State Farm and we find him extremely helpful!"
We responded:
"Margaret, thank you for your kind feedback! We’re so glad to hear Michael has been extremely helpful to you. He genuinely cares about making sure our customers feel supported, and we’ll be sure to share your comments with him. We appreciate you! Amy & Team"
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Toni Sachs

May 13, 2026

5  out of  5
rating by Toni Sachs
"I have been with Amy’s agency for roughly 6 years. I have several policies with the agency. Amy has always been super helpful with going through my policies with me and helping me understand how to be in the best financial position. I was a single mother and she was a huge help with getting me the coverages needed in case something were to happen to me. I have never had any problems with anyone in the agency or being able to schedule an appointment for a face to face meeting with Amy. She has always been willing to meet either in office or over the phone with me."
We responded:
"Toni, thank you for sharing so much of your experience with our office. Your review means a great deal to us. We know how important it is to feel confident in your coverage, especially when making decisions for your family and future, and we’re so glad Amy has been able to be a trusted resource for you over the years. It means a lot that you’ve trusted us with several policies, and we truly appreciate the relationship we’ve built with you over the last 6 years. Thank you again for your kind words and continued confidence in our agency. See you tomorrow! Amy"
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Anna Romportl

May 13, 2026

5  out of  5
rating by Anna Romportl
"Michael Harrington has been very helpful when talking through my financial priorities and discussing insurance policies that best fit my needs! So grateful for the help!"
We responded:
"Anna, thank you for such a thoughtful review. We’re glad Michael was able to help you talk through both your financial priorities and your insurance needs in a way that felt helpful and personalized. It’s important to us that coverage fits where you are in life, and we’re grateful you shared your experience. Amy, Michael & Team"
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Matthew Bearth

May 13, 2026

5  out of  5
rating by Matthew Bearth
"I highly recommend Michael Harrington. He is friendly and knowledgeable. I’ve been impressed with the quality of service and have appreciated saving some money compared to my prior insurance carrier."
We responded:
"Matthew, thank you for the recommendation and for recognizing Michael’s work. We’re happy to hear that his friendly approach and knowledge made such a positive impression, and it’s even better knowing we were able to help you save money in the process. We appreciate you choosing our office and are grateful you took the time to share your experience. Amy"
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Ryan Briggs

May 11, 2026

5  out of  5
rating by Ryan Briggs
"Great service and saved us money on our renewal...win/win"
We responded:
"Matthew, thank you for the recommendation and aren't win/wins just the best?!! We’re so pleased to hear that Michael’s knowledge and service stood out, and that we were able to help you save compared to your previous carrier. We appreciate the opportunity to earn your business and are glad you’ve had a great experience with us. Amy"
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english spot

May 11, 2026

5  out of  5
rating by english spot
"This office is easy to do business with. They are professional and down to earth, good listeners and friendly people!"
We responded:
"Thank you so much for your kind words. We’re especially glad to hear that our team came across as both professional and down to earth — that balance is very important especially in the insurance and finance world! We want every customer to feel heard, respected, and comfortable reaching out. We truly appreciate your review - Amy & Team "
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Sir Jones

May 11, 2026

5  out of  5
rating by Sir Jones
"Michael helped me find a great rate on my car and my storage vehicle, they have been my longest tenured insurance company and for good reason. Always available by phone and again, gave me a GREAT rate. Would recommend"
We responded:
"Sir Jones, thank you for sharing your experience. We’re glad Michael was able to help you find a great rate for both your car and storage vehicle. It means a lot to know we’ve earned a place as your longest-tenured insurance provider. We truly value your continued trust. Amy "
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Mark Flaherty

May 11, 2026

5  out of  5
rating by Mark Flaherty
"Great customer service and always friendly and responsive.!"
We responded:
"Mark, thank you for the great review! We’re happy to hear you’ve found our team friendly, responsive, and easy to work with. Providing strong service at a competitive price is always our goal, and we appreciate you taking the time to recognize that. Again, thank you, Amy & Team :)"
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Thomas Shepard

May 11, 2026

5  out of  5
rating by Thomas Shepard
"The office is great to work with especially Michael Harrington. Quick response times and attentive to details in the options for coverage. They treat you like family. Would recommend."
We responded:
"Thomas, thank you for such a meaningful review. We’re glad Michael’s quick communication and attention to detail helped make your experience a positive one. Hearing that you felt treated like family is one of the best compliments we could receive. We truly appreciate your recommendation. Amy"
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Nick M

May 8, 2026

5  out of  5
rating by Nick M
"I have had insurance with Amy's office for the past 15 years! This agency still knows the meaning of great customer service. I would highly recommend if you're in need of a new insurance agent"
We responded:
"Nick, thank you for trusting our office for 15 years. That kind of loyalty is never taken for granted. We’re honored to have earned your trust over the years, and your words about customer service mean a great deal to our team. Thank you for the recommendation and for being part of our agency family. Amy "
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Bob Denton

May 8, 2026

5  out of  5
rating by Bob Denton
"Rockstar agent, rockstar team."
We responded:
"Bob, this absolutely made our day — thank you! We’re grateful for the “rockstar” shoutout and even more grateful for the chance to work with you. Thanks for your support and for taking a moment to leave us such a fun review. Hope you and the family are all doing great! Amy & Team"
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Nicole Schwartz

May 8, 2026

5  out of  5
rating by Nicole Schwartz
"Dan spent 2+ hours with us to educate us about our home and auto insurance policies and keep us informed about other insurance options, without it ever feeling gimmicky or like we were obligated to purchase anything on the spot. We appreciate Amy’s staff and the ways they try to find discounts and the best insurance policies for whatever stage of life you are in."
We responded:
"Nicole, thank you for such a thoughtful review. We’re so glad Dan was able to spend the time needed to walk you through your home and auto policies in a way that felt informative and helpful, never pressured. That’s exactly the kind of experience we want people to have when they work with our team. We also appreciate your kind words about our staff’s effort to find the right coverage and discounts for each stage of life. Thank you for trusting us to help protect what matters most. Amy "
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Brad Strand

May 8, 2026

1  out of  5
rating by Brad Strand
"Office staff is very rude and you will never talk to Amy she's always away. If you ever need to use your insurance they will give you the run around and refuse to pay. Small $100 claim denied even though I pay that in one month to them they would rather lose business forever. Also "Chad" is the worst one there completely incompetent Edit: thanks Amy I see you were not in the office for those 8 years. Thanks for finally contacting me"
We responded:
"Brad, thank you for sharing your feedback, and I sincerely apologize that your experience with our office fell short of the standard we hold ourselves to. The concerns you've raised — about accessibility, communication, and your claim — are important to me personally, and I want to make sure they are addressed properly. I would genuinely welcome the opportunity to speak with you directly. Please reach out to me at (651) 636-8337 or stop by our office at 2191 Silver Lake Road NW, New Brighton — I want to understand what happened and make it right. — Amy Wakem"
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Bertha Hsiao

May 7, 2026

5  out of  5
rating by Bertha Hsiao
"Amy has been very helpful and knowledgeable."
We responded:
"Appreciated Bertha, thanks to you and David as well for your trust all these years! Amy"
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Barbara Merrill

May 6, 2026

5  out of  5
rating by Barbara Merrill
"I lost my user name and/or my password. After trying unsuccessfully to reset them from home, I went to Amy Wakem's office and Eric helped me. He was friendly, professional, patient, and sympathetic."
We responded:
"Barbara, thank you so much for sharing your experience! We're so glad Eric was able to help you get back into your account — he truly is a wonderful part of our team. We always want our clients to feel supported, whether it's a big claim or a password reset. Don't hesitate to stop by or call us anytime! — Amy and Team"
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Erica Krueger

May 4, 2026

5  out of  5
rating by Erica Krueger
"Kelly was very helpful with getting my auto policy transferred to my new vehicle. She called back within 10 minutes of me reaching out and was very patient with my questions and thorough with ensuring she had all the info they needed to avoid having to call me back."
We responded:
"Erica, thank you for the wonderful review! Kelly is exactly the kind of team member we're proud to have — responsive, thorough, and genuinely caring. A 10-minute callback is the standard we strive for, and we're so glad she delivered that for you. Congratulations on the new vehicle! — Amy and Team"