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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Gehle

August 12, 2026

5  out of  5
rating by Tom Gehle
"I had a concern regarding my auto accident related to my medical claim, and Anna followed up in a timely manner. She also checked on my vehicle, which was heavily damaged."
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Richard Rosivach

August 12, 2026

5  out of  5
rating by Richard Rosivach
"Great service! It makes a big difference to have an agent who lives in your community and who has such a great staff."
We responded:
"Richard, thank you so much for the kind words! Having our agency rooted in the same community we serve means a great deal to me, so your comment really hit home. I’m especially proud of the wonderful team here and I love seeing them recognized for the care they put into helping our customers. We truly appreciate your trust and your 5-star review! — Amy Wakem, Owner
"
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Wendy Frantz

August 8, 2026

5  out of  5
rating by Wendy Frantz
"Amy Wakem has provided our insurance for two decades. She meets with us regularly to make sure to meet our needs. Her staff is always quick and thorough when we need services-recently we worked with Jenny when we had an immediate need and she couldn't have been more responsive and helpful!"
We responded:
"Wendy, thank you so much! ❤️ Twenty years of trusting my agency with your insurance means the world to me. I’m also so glad Jenny was there when you needed us—responsive, thorough service is exactly what we strive for. We truly appreciate you and your continued trust in my team!"
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Eric and Katie Thunder

August 7, 2026

5  out of  5
rating by Eric and Katie Thunder
"I’ve been with Amy Wakem for several years and I have home and auto insurance with her agency. I have had nothing but positive experiences! I had questions on a glass claim earlier this year and they were so helpful in the process. I also have a new driver in the house and Eric was great at understanding how/when they add kids as well as some great discount options for my kid. Thanks for all your help!"
We responded:
"Eric & Katie, thank you so much! We truly appreciate your continued trust in my agency. From glass claims to adding a new driver (a milestone that’s exciting AND a little terrifying! 😄), we’re always here to help make insurance a little easier to navigate. Thank you for choosing my team!"
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lisa mernaugh

August 5, 2026

5  out of  5
rating by lisa mernaugh
"Tim's expertise made transferring our homeowners insurance policy easy! He was thoughtful, thorough, and professional, which was greatly appreciated. Highly recommend!!"
We responded:
"Lisa, thank you so much for the wonderful review! We’re lucky to have Tim on our team, and I love hearing that he made the transition easy and seamless. Thoughtful, thorough and professional is exactly the experience we want for our customers. We truly appreciate the recommendation!"
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H.R.M Fairemont

August 4, 2026

5  out of  5
rating by H.R.M Fairemont
"I don't really have much to say for the purposes of a review, which is probably a good thing in its own way.

The website is easy to use, getting a quote wasn't really an issue. Coverage options are good enough and comparable to others. The rates for my particular vehicle's policy are better than most offered me, and the agents are friendly and responsive.

I don't have anything I can think of that would result in some sort of negative feedback. So, these folks are doing a good enough job as far as I am concerned.

I just hope they didn't deceive me about getting a pizza if I reviewed, otherwise I'd have to drop it to a 4/5!"
We responded:
"This one deserves a little humor back. 😂

Thank you for the 5 stars—and for keeping us on our toes! 😂 We’re glad the rates, coverage and service have all treated you well. And as for the pizza… we would NEVER risk an entire star over pepperoni. 🍕😉 We truly appreciate your business and the great review!"
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Jeff Gordon

July 31, 2026

5  out of  5
rating by Jeff Gordon
"Hail damage. Outstanding and timely response."
We responded:
"Jeff, thank you for your review! I know hail damage can be stressful, so I’m happy we could be there with a quick response and the support you needed. I appreciate you choosing my office! Amy & Team"
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KNR Koll500

July 31, 2026

5  out of  5
rating by KNR Koll500
"Kirsten was very kind and made the setting up of my auto/renters insurance policy extremely easy! Would recommend"
We responded:
"Thank you for your feedback! I’m delighted to hear Kirsten made your experience so easy and pleasant. My team and I truly appreciate the opportunity to help with your auto and renters' insurance. Amy"
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Jane T

July 31, 2026

5  out of  5
rating by Jane T
"The agent that assisted me did an awesome job"
We responded:
"Thank you, Jane! I’m happy to hear you received such great service. My team and I work hard to provide helpful, friendly support, and I’m grateful for your feedback. Amy Wakem, Agent :)"
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Eric Boehlke

July 30, 2026

5  out of  5
rating by Eric Boehlke
"Appreciated how thorough and informative Amy was, explaining all the aspects to coverages."
We responded:
"Eric, thank you for the great review! It was my pleasure to walk through the coverage details with you and help you feel confident in your choices. I’m grateful for the opportunity to assist with your auto and renters' insurance. Amy"
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Jane Menne

July 29, 2026

5  out of  5
rating by Jane Menne
"Eric was extremely helpful. He answered all my concerns."
We responded:
"Jane, I really appreciate you taking the time to share your experience. I’m pleased to hear Eric was so helpful and made sure your concerns were fully addressed. Thank you for choosing my office. Amy Wakem, Agent - State Farm Insurance"
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Jay Linser

July 27, 2026

5  out of  5
rating by Jay Linser
"Amy and her staff is extremely knowledgeable about all the State Farm Products! She is very helpful and explains things so you can understand them.
Her staff is helpful and responsive to all your questions
I have switched all my insurance to Amy and State Farm
I highly recommend her for all your insurance needs!"
We responded:
"Jay, thank you for such a wonderful review. I’m grateful for the trust you’ve placed in me and my team. Knowing that our explanations, service, and responsiveness helped you feel comfortable switching all of your insurance means a lot to me. I sincerely appreciate your recommendation. Amy"
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Sheila Wolle

July 24, 2026

5  out of  5
rating by Sheila Wolle
"Jenny was very quick and helpful! Got what I needed, very polite and knowledgeable. Thank you!"
We responded:
"Hi Sheila, thank you so much for your sweet review! It really means a lot to me that you took the time to share your experience. I’m so happy Jenny was able to help you quickly and make the process easy for you. We truly appreciate the opportunity to help with your vehicle insurance, and I’m grateful for your trust in us! Amy"
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Ryan Johnson

July 23, 2026

5  out of  5
rating by Ryan Johnson
"I just wanna say every time I call to get back to me right away with The right answers they’re always willing to help no matter if it’s your insurance or someone else’s they all have been great. I’ve been with them for years And no issues thank you"
We responded:
"Hi Ryan, thank you so much for your kind words and for being with us for so many years! It truly means a lot to me that you can count on us to get back to you quickly and provide the help and answers you need. We really appreciate your loyalty and trust, and I’m so grateful to have the opportunity to help with your insurance needs. Thank you again!"
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Kelly Rademacher

July 23, 2026

5  out of  5
rating by Kelly Rademacher
"Amy’s office is so knowledgeable and helpful! Dan at the agency was able to give me better coverage on my home, auto and boat policies and I saved over $2000!!"
We responded:
"Hi Kelly, thank you so much for your review! It truly means a lot to me that you trust my office with your own insurance needs. I’m so glad Dan was able to help you find better coverage for your home, auto, and boat policies while also saving you money. I sincerely appreciate your support and the opportunity to help protect what matters most to you! Amy"
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Joanne McComish

July 21, 2026

5  out of  5
rating by Joanne McComish
"Amy Waken is very professional, personable, knowledgeable and attentive to my insurance andd financial needs. I feel very confident having her guidance and advice. I strongly recommend her!"
We responded:
"Joanne, thank you so much for your thoughtful review. I truly appreciate your kind words and your trust in me. It means a great deal to know you feel confident in my guidance, and I’m grateful for the opportunity to help with your insurance and financial services needs. Thank you for your recommendation!

— Amy Wakem, State Farm Agent"
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Ling Chen

July 17, 2026

5  out of  5
rating by Ling Chen
"I had a great experience working with Kristin. We went over my insurance policy by phone, and she was patient, professional, and genuinely honest throughout the entire conversation.
I had a lot of questions about the policy, including the definitions of different coverage items and the factors that affect insurance rates. Kristin took the time to explain everything clearly and never made me feel rushed. When she didn’t have an immediate answer, she put in the extra effort to find the information and followed up.
I especially appreciated her honesty and sincerity. It is refreshing to work with someone who is transparent and truly cares about helping customers. Thank you, Kristin, for your excellent customer service!"
We responded:
"Ling, thank you so much for your thoughtful review. I’m so glad to hear Kristin provided such patient, professional, and honest service. Taking the time to answer questions clearly and thoroughly is very important to me, and I’m grateful that her care and follow-up made such a positive impression. Thank you for trusting my office with your insurance needs. Amy"
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Debbie Shepard

July 16, 2026

5  out of  5
rating by Debbie Shepard
"Very knowledgeable and helpful with all of our policies"
We responded:
"Thank you so much, Debbie, for your kind 5-star review! We truly appreciate your trust in our office for your needs. It means a lot to hear that you found our team knowledgeable and helpful with your policies. We’re always here to answer questions and help make sure you have the coverage that fits your needs. Thanks again for your support! Amy & Team :)"
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Nate Schutz

July 16, 2026

5  out of  5
rating by Nate Schutz
"Amy Wakem’s office is superior at what they do. Everything and everyone is handled in a top-notch manor, with the ultimate care and attention. I work with Dan M., who deserves all of my praise. Thanks for everything Dan, Amy and team!"
We responded:
"Thanks so much, Nate! We really appreciate your kind words. It means a lot to know you’ve had such a positive experience with our office, and we’re especially glad Dan has been able to help. I will make sure he sees this — thanks again for your support! Amy :)"
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paula donnelly

July 14, 2026

5  out of  5
rating by paula donnelly
"Great referral for excellent service"
We responded:
"Thank you, Paula, for your kind review! We’re happy you found value in our referral and even more pleased to hear you had an excellent experience. We appreciate your trust and support!"
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Hilary S

July 10, 2026

5  out of  5
rating by Hilary S
"Anna at Amy Wakem’s office was so helpful and supportive as I was asking for help for filing a homeowners policy claim. So great to have them all down the street. Highly recommend!"
We responded:
"Hilary, thank you so much for your kind words and recommendation! I’m so glad Anna was able to be there for you and provide helpful support during your homeowners claim process. We know those situations can be stressful, and it means a lot to hear that having a local office nearby made a difference. We truly appreciate your trust in our agency and are always here when you need us."
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Jennifer Meyer

July 10, 2026

5  out of  5
rating by Jennifer Meyer
"Jenny has gone above and beyond to help our unique family find the best option for us. We greatly appreciate her attention to detail, personalized approach and thoughtful ideas!"
We responded:
"Thank you very much for your review, Jennifer! Can you believe it has been 22 years already?!!?! Your continued support and willingness to help us help you is sincerely appreciated. Thank you, Amy & Team"
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Alyssa Frid

July 1, 2026

5  out of  5
rating by Alyssa Frid
"I had an excellent experience with Kristin at the Amy Wakem State Farm office. She was incredibly knowledgeable, patient, and took the time to help me through several different questions and issues. She made the entire process easy to understand and went above and beyond to make sure everything was taken care of. Outstanding customer service. I highly recommend working with Kristin!"
We responded:
"Alyssa, thank you so much for your thoughtful review! I’m thrilled to hear that Kristin provided such knowledgeable, patient, and outstanding service while helping you work through your questions and concerns. We truly believe in taking the time to make sure our customers feel informed and cared for, and I’m so glad Kristin delivered that experience for you. We appreciate your recommendation and your trust in our agency! Amy"
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Jay Bennett

June 30, 2026

5  out of  5
rating by Jay Bennett
"Great friendly customer service. Amy's team is always very helpful and great to talk to. Thanks for answering my questions and quick responses."
We responded:
"Thank you, Jay, for the review and for your business. Your household has been with me all of the 21 years I have been a State Farm Agent, and I appreciate the trust you have placed in State Farm as well as my team and me. Thank you again! Amy"
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Lacey Mack

June 24, 2026

5  out of  5
rating by Lacey Mack
"I’ve been with Amy and her team for over 25 years now and have never had an issue. Every time I call, the team is nothing but helpful. Kristin was especially helpful today in helping me get insurance for my 16 year old son. If you’re looking for peace of mind and a team that you can trust, this is it!"
We responded:
"Lacey, thank you so much for your loyalty and for taking the time to share this wonderful review. It means so much to me and my team that you’ve trusted us for over all these years. I’m especially glad to hear Kristin was able to help with coverage for your son and make that process a positive one. Your kind words about peace of mind and trust truly mean the world to us. We’re so grateful to have you as part of our agency family! Amy & Team"