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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colette Svanoe

October 1, 2025

5  out of  5
rating by Colette Svanoe
"I worked with Tim Holt last Spring to get an estimate on switching my house and auto insurance to State Farm. He was very thorough, knowledgeable, patient, kind, and professional. The home insurance rates were much lower than my previous company. Tim also explained ways I could get additional discounts on my car insurance. I highly recommend working with Tim Holt. Consider switching to State Farm!"
We responded:
"Hello Colette and welcome to the agency! Tim is a great asset to the office and works hard to personalize everyone's policies and discounts. We cannot control base rates set by the company, but we can sure make sure you are optimizing each of your premium dollars by thoroughly going through coverage options and discounts regularly with you. Thank you for the Google review and your trust! Amy & Team"
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Axel Lou

September 24, 2025

5  out of  5
rating by Axel Lou
"I had a wonderful experience today when I called for a quote on my lil Lund boat. Kasey greeted me warmly and was a pleasure to work with. She was attentive to how long I had been waiting on hold for another associate and suggested that I switch to email for easier communication due to my work schedule. Thank you for the help and great service."
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Dorothy Probst

September 24, 2025

5  out of  5
rating by Dorothy Probst
"Great timely service 👍"
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Katie Scharfe

September 22, 2025

5  out of  5
rating by Katie Scharfe
"Tim was very helpful in helping me switch insurance for my home and auto and I ended up saving a good chunk of money each month! Insurance is a huge pain but he answered all my questions in simple terms and with patience. Thank you!"
We responded:
"Welcome to my office Katie and the kind words about Tim! I hope we get to be your agency for a long time and I look forward to visiting with you and getting to know you better. Amy"
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Jason Hoskins

September 17, 2025

5  out of  5
rating by Jason Hoskins
"State Farm has taken great care of us through the many years we’ve been a customer."
We responded:
"Hello Jason! As a longer term customer of mine your review is appreciated as you are too! Thank you for your trust, it means more than you know! Amy"
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Leo Smith

September 17, 2025

5  out of  5
rating by Leo Smith
"Amy will point out things you never thought of and make sure you are covered. I highly recommend her and her team."
We responded:
"Thanks Leo! Each person oftentimes had an expertise and I can tell you, growing up insurance was not something I thought I would become an expert in but here we are! Lol :) than you for the review!! Amy"
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Torrence Stahl

September 11, 2025

4  out of  5
rating by Torrence Stahl
"We switched to State Farm a year ago, and what a wonderful experience this was. Our coverage includes home, auto and umbrella. The Safe and Save program saves us money, which is terrific."
We responded:
"Your review is greatly appreciated Torrence. As an Agent, I believe the Safe and Save program is one of the most missed discounts! Thank you for making mention of it and for the review :) Amy"
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Gary danisch

September 10, 2025

4  out of  5
rating by Gary danisch
"Amy Wakem agency and representative Tim Holt always helpful with questions and policy change requests. Thank You"
We responded:
"Thanks Gary! Tim has been an amazing addition to my team and I am so happy he was able to be helpful. We try our best to get 5 stars but understand it is insurance after all. If you feel like sharing what we could do to get a 5 vs a 4 star please do :) A sincere thank you for the review and your business 😊 Amy "
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Hermit Wigglytoes

September 6, 2025

5  out of  5
rating by Hermit Wigglytoes
"I've had State Farm for over a decade. I found this branch when I moved into town. Highly recommend, Always a fast, pleasant experience with the staff at this location."
We responded:
"Greetings Hermit and a heartfelt thank you for your 10+ years of loyalty. We know loyalty is earned and hope to continue to earn your trust and business! Amy W."
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Colin Adams

September 5, 2025

5  out of  5
rating by Colin Adams
"Always get a great experience from the entire team at the Amy Wakem State Farm office. Highly recommend this State Farm office to anyone looking for insurance."
We responded:
"Well hello Colin! I believe your are one of my longer term customers. Thank you so much for the review and your business. It genuinely means a lot to us!! Amy"
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Kristin Johnson

September 4, 2025

5  out of  5
rating by Kristin Johnson
"What a great place to get my insurance needs met! Convenient, friendly, and it even smells good in their office! I loved how attentive they were regarding my education insurance plans for my children and I’m grateful for their guidance and expertise!"
We responded:
"Thank you Kristin! Funny you should mention the fragrance as all of us in the office voted on the smell! Your shout out is appreciated as you are! Amy"
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KaseyAnn Schlichte

September 4, 2025

5  out of  5
rating by KaseyAnn Schlichte
"The team at Amy Wakem State Farm have done a fantastic job helping me with any insurance questions I have! They made sure I was educated on all of my options for auto coverage, and that I chose a coverage that was best for me. I saved a good chunk of money on my auto insurance as well! I would highly recommend them"
We responded:
"Thank you KaseyAnn for your review (insert bow) very appreciated! We try hard to give advice based on personalization. The more we get to know you the better we can serve! Amy and Team"
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Cheryl Bornhorst

August 28, 2025

5  out of  5
rating by Cheryl Bornhorst
"My husband and I switched to Amy's office about a year ago and had a thorough review of all our policies. Their office staff are very friendly & competent."
We responded:
"Thank you for the nice words, Cheryl and THANK YOU for taking the time to complete a review of your policies. I say that giving your insurance 'maintenance' every 2 years is a lot like making sure you give your vehicles maintenance regularly. This way when things break down the cost to fix is minimal. Thank you for your time, business and thank you for making the meeting fun too! Amy"
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Michael Hartel

August 22, 2025

5  out of  5
rating by Michael Hartel
"I highly recommend Amy Wakem - State Farm. They work very closely with you, they are incredibly patient, helpful and understanding. They helped navigate some very big changes in my life and I am very grateful for that."
We responded:
"Thank you for taking the time to share your feedback about my team's helpfulness and patience Michael. We greatly appreciate your kind words and are delighted to hear you had a positive experience with us. Our team always strives to provide excellent customer service and support, and we are thrilled to know that we were able to assist you effectively. We look forward to serving you again in the future. If you have any more feedback or questions, please feel free to reach out. Thank you for choosing us! Amy Wakem Agent 651-636-8337 2191 Silver Lake Rd NW New Brighton, MN"
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Gabby Wilson

August 21, 2025

5  out of  5
rating by Gabby Wilson
"We’ve been with State Farm for a number of years, and just met with Michael Harrington for our annual renewal. He was able to explain clearly what we have covered with our current policies, and if there are any major gaps in coverage we should consider (without being pushy). Insurance stuff can be intimidating in early adulthood, but Amy Wakem’s staff have consistently been excellent to work with."
We responded:
"Your review and time to make the review as well as your trust and business are appreciated Gabby! Michael and the rest of my team work hard to make insurance as easy to understand as possible. We appreciate you!!!! Amy :)"
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Jordan Risse

August 21, 2025

5  out of  5
rating by Jordan Risse
"We've been working with Amy Wakem's State Farm office specifically for Home, Auto, and Supplemental Health insurance, and the experience has been outstanding. Amy and her team are incredibly responsive, knowledgeable, and genuinely invested in making sure we’re covered in all the right ways. Highly recommend this team if you're looking for reliable coverage and top-tier service."
We responded:
"Hello Jordan and thank you! Working with you has been a pleasure and even though you do not live in the area the fact that you continue to choose my agency means a lot. Thank you!!!! Amy"
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Brenda B

August 21, 2025

5  out of  5
rating by Brenda B
"After a few years switching back and forth between insurance companies to find the best rates, etc. I made the long lasting switch to Statefarm (@Amy Wakem) after having talked to my current agent, Tim Holt, who really listened to me with what I was looking for and he was able to bundle me with a nice renter's + auto insurance package. There came a time a year or so ago where no insurance company would insure specific models of Hyundai made on certain years because of rising issues with theft, break-ins, etc. I had just traded in my first car for a new Hyundai, unbeknownst that I would have issues finding insurance, and was stuck paying a high premium elsewhere for nearly a year. It seemed that I would be stuck paying that high premium until I received a call from Tim, who I still had renter's insurance with, and told me the great news that statefarm was now able to insure my Hyundai and he got me the best rate compared to others and it's how I got my current renter's + auto bundle. As the months go by, I've been seeing how my monthly keeps going down so I am *very* happy/stoked about that :)! And yet, I know I'm not taking advantage of all the savings because I have yet to enroll in their drive safe and save program. I also went through my first claim this year and that was quite an effort to navigate all the unknowns but I felt I needed to call Tim, who does not specialize in claims, but he told me what he knew (such as the awesome discount for rentals at Enterprise for statefarm customers, etc.) and that he would reach out to his team and see what they could do. Let me just say that I felt so taken care of after that, the process felt less chaotic and I was satisfied with the repair shop reimbursement I received. I have already referred two families to Tim who also have nothing but great things to say about him and they also feel like he's very knowledgeable and he actually cares about your concerns; great customer service overall! Tim's an asset to Amy Wakem and I hope he feels equally appreciated just as I have felt being a customer here. To summarize, Tim has been our (good) experience at Statefarm and he's organically made it the standard for us anywhere. If this standard is here to stay, so will I :)"
We responded:
"Wow Brenda, what an amazing review for my agency to have been given by you. If I could have you hang out in my agency daily and talk to possible customers who would like to make the change although are on the fence about it would be great :). Thank you for such a great Google shout out. I hope we get to work with you for a very long time, and I look forward to visiting with you myself! Amy"
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Seth Welty

August 14, 2025

5  out of  5
rating by Seth Welty
"Working with Timothy Holt and Amy Wakem has been great! Would absolutely recommend working with their team."
We responded:
"Appreciate the shout out on Google Seth, we work really hard to earn 5 stars with as many transactions as possible regardless of in person, phone, email or text. Thank you thank you! Amy"
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Devin Spanier

August 14, 2025

5  out of  5
rating by Devin Spanier
"Amy is great to work with. We have our home and auto insurance with her."
We responded:
"Morning Devin and thank you for your home and auto insurance business. Looking forward to helping you in the future, hopefully for many many years! Amy"
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Ross Harrison

August 13, 2025

5  out of  5
rating by Ross Harrison
"5/5 stars for Amy's team, especially ERIC!!! HE goes above and beyond and works with you to make sure things are done in a timely manner. Trustworthy, honest group of agents! I HAVE HOME,CAR,LIFE and ALL INSURANCE WITH AMY :D"
We responded:
"Thank you Ross! We sincerely enjoy helping you and your family with your home and car insurance needs. Maybe someday you will consider joining Anna and Linda and be part of the team! :) Amy"
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Sarah Kunkel

August 7, 2025

5  out of  5
rating by Sarah Kunkel
"It was wonderful working with Tim and team! They were knowledge and highly responsive. It made closing on my new condo much less stressful knowing all the insurance would be handled correctly!!"
We responded:
"Thank you for Sarah, for giving Tim and the agency, a shout out, it means more than you know, sincerely appreciated Amy, Tim, and team!"
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Theresa Erkfitz

August 7, 2025

5  out of  5
rating by Theresa Erkfitz
"Linda is a great representative of this State Farm branch. Knowledgeable and very helpful with the many different aspects of our insurance needs."
We responded:
"Thank you so much for your 5 star review, it means a lot to us that you would take the time to do this for us. Many thanks! Amy and Team"
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Sandra Leon

August 7, 2025

5  out of  5
rating by Sandra Leon
"From the minute we walked in the door I knew we were in the right place. The staff was great and Amy made sure we met everyone. Amy and Kristen went thru our policy’s to make sure we understood everything and that our needs were being covered. Excellent job 🎉👍"
We responded:
"Thank you Sandy for the Google review. Kristin and I enjoyed your time with you and look forward to many years to come! Amy"
Profile photo of Sandra Leon

Sandra Leon

August 7, 2025

5  out of  5
rating by Sandra Leon
"From the minute we walked in the door I knew we were in the right office. We were greeted by the staff, plus Amy made sure to walk us by everyone to say hello. I could feel what a great team they are. Then Amy and Kristen walked us thru our policies and made sure we understood what our needs are. Super job🎉"
We responded:
"THANK YOU Sandy for the kind review and shout out. We appreciate the two of you allowing Kristin, my newest team member, to join in on our meeting to learn. Your business and trust are appreciated! "
Profile photo of Sandy Riegel

Sandy Riegel

August 5, 2025

5  out of  5
rating by Sandy Riegel
"Staff was super friendly, with easy parking and top-notch service . I highly recommend giving this office a try."
We responded:
"A big thank you to both you and Pauline, Sandy! It was a pleasure to visit with you both to go over your auto insurance, home insurance and hold a more in-depth conversation about life insurance and banking too. I am very much looking forward to working with you for many years to come! Amy"